Reach Out Now!

Privacy Policy

Ruby Agenda Privacy Policy

Last Updated: November 23rd, 2025

Ruby Agenda respects your privacy and is committed to protecting the personal information we collect through our website and during the course of providing our event services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or working with Ruby Agenda, you agree to the terms of this policy.

1. Who We Are

Ruby Agenda is an event planning and bartending agency based in Edmonton, Alberta. We provide event planning, coordination, and beverage services for private, corporate, and community events.

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@rubyagenda.ca
Phone: (780) 851-4254

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

When you interact with us, you may provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Event details (date, time, venue, type of event, guest count, preferences)
  • Billing or invoicing details (such as business name, address)
  • Any other information you choose to share in messages or forms

This can happen when you:

  • Fill out a contact or inquiry form on our website
  • Request a quote or consultation
  • Book our services
  • Join a mailing list or subscribe to updates
  • Communicate with us by email, phone, or social media

b) Automatically Collected Information (Website Use)

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages you visit and time spent on our site
  • General location information (city/region, not precise GPS)

This information is usually collected through cookies or similar technologies (see Section 5).

c) Information from Third Parties

We may receive information from third-party platforms we use to support our business, such as:

  • Payment processors or invoicing platforms
  • Ticketing platforms (for public events)
  • Scheduling or booking tools

These services each have their own privacy policies.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our services – process inquiries, create quotes, plan and coordinate events, issue contracts and invoices.
  • Communicate with you – respond to messages, send confirmations, event details, or important updates.
  • Process payments and bookings – through third-party payment or ticketing providers where applicable.
  • Improve our website and services – understand how people use our site and services so we can make them better.
  • Marketing and updates (optional) – if you opt in, we may send you newsletters, event updates, or promotions. You can unsubscribe at any time.
  • Legal and compliance purposes – comply with applicable laws, regulations, and insurance or licensing requirements.

We do not sell your personal information.

4. Legal Basis (for Canadian Users)

We generally collect and use your personal information with your consent and/or as reasonably required to provide the services you request. By contacting us, booking an event, or using our website, you consent to the collection and use of your information as described in this policy.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve performance and user experience

You can usually control cookies through your browser settings (for example, by blocking or deleting them). However, some website features may not work correctly if cookies are disabled.

If we use analytics tools (such as Google Analytics), those services may set their own cookies and collect usage data in accordance with their own privacy policies.

6. How We Share Your Information

We may share your information with:

  • Service providers – e.g., web hosting, email services, payment processors, ticketing platforms, or other tools we use to run our business.
  • Event partners/vendors (when necessary) – e.g., venues or other vendors, but only to the extent needed to coordinate your event (such as sharing your name and event basics).
  • Legal or regulatory authorities – if required by law, to protect our rights, or in connection with insurance, licensing, or legal matters.

We do not sell or rent your personal information to third parties.

7. Data Retention

We keep your personal information only as long as necessary to:

  • Provide our services and manage our relationship with you
  • Meet legal, tax, or accounting requirements
  • Maintain basic business records (such as invoices and contracts)

When information is no longer needed, we will securely delete, anonymize, or archive it in accordance with our data retention practices and applicable laws.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access, including:

  • Limiting access to personal information to those who need it for business purposes
  • Using secure systems and password protection for key tools and accounts
  • Working with reputable third-party service providers

However, no method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • The right to request access to the personal information we hold about you
  • The right to request corrections if your information is inaccurate or incomplete
  • The right to withdraw consent for certain uses (for example, marketing emails)

To exercise any of these rights or to ask questions about your information, please contact us at [your email].

You can also opt out of marketing messages at any time by using the “unsubscribe” link in our emails or by contacting us directly.

10. Children’s Privacy

Our services and website are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.

11. Third-Party Websites

Our website may contain links to other websites or services (for example, ticketing platforms or social media pages). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies when you visit their sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.